Heartland Printing & Graphics Privacy Policy

Privacy Policy

This is our privacy policy. The information we receive depends upon what you do when visiting our site. Please note that Heartland Printing & Graphics collects no personally identifying information about you when you visit our site, unless you choose to provide that information to us. Protecting your privacy is important to us.

The name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account) and the Internet Protocol (IP) address or host name which may or may not identify a specific computer.
The date and time you access our site.
The pages you visit.
The Internet address of the web site from which you linked directly to our site.
These web access logs may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to insure the integrity of the data on our servers.

Heartland Printing & Graphics uses cookies on our site. Cookies are small text files that sit on your hard drive and do things like remember where you were in a shopping cart or help to log you in. Cookies are text print files, are not malicious, and cannot harm your computer. We do not believe that cookies are an invasion of online privacy.

 

If you make a print purchase:
Heartland Printing & Graphics will store your Name, Address, Email, and Phone in a database so that we can track your order and provide an order history. Your privacy is protected—Heartland Printing & Graphics does not collect and store your credit card information. From time to time we may send you an email to notify you about special purchase offers. Your email address and mailing information is never shared or sold to a third party, except as may be required by the law.

 

If you send an E-mail to Heartland Printing & Graphics:
You may decide to send us personally identifying information (for example, your mailing address) in an electronic mail message or web-based form requesting that information or products be mailed to you. Information collected in this manner is used solely for responding to your request unless noted in the specific web page where your request is made. Heartland Printing & Graphics protects your privacy and generally does not share this information with other government agencies, commercial and non-commercial entities, or the public unless noted on a particular web page. Any information that you provide us in an email may be subject to disclosure under a Freedom of Information Act request. We also retain an email log of the time each message is received by the server, the source and destination address of each message, the time each message is forwarded, the delivery status of each message, and a unique email identifier number. The email log may be retained up to 90 days.

 

For SITE MANAGEMENT, information from web access and email logs is collected for statistical purposes. This computer system uses software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. These reports are restricted to protect your privacy.

 



Heartland Printing & Graphics is a FSC certified printer Certification CodeSW-COC-003044 © 1996 Forest Stewardship Council A.C. Printing in Mississauga ON, Toronto, and the GTA

Better Business Bureau Accredited Business



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Heartland Printing & Graphics
1401 Meyerside Drive
Mississauga, Ontario
L5T 1G8
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